Effective Date: 09 Sep, 2025
By signing up and using GreenCandles, you agree to follow these Terms and Conditions. If you do not agree with any of these terms, please do not use the platform.
You must be at least 16 years old to use GreenCandles. You are solely responsible for maintaining the confidentiality of your login credentials. Any action taken from your account will be considered as done by you.
GreenCandles provides digital marketing services including social media boosts, followers, likes, views, and access to digital logs. All orders are subject to availability and compliance with third-party platforms.
All pricing is displayed in US Dollars ($) and Nigerian Naira (₦). Pricing may change at any time without prior notice. Payment must be made in full before a service is processed.
We accept payments via crypto wallets, bank transfers, and authorized third-party gateways. By funding your account or placing an order, you confirm you are authorized to use the selected payment method.
All deposits made into your GreenCandles wallet are final and non-withdrawable. Funds can only be used for services on our platform. No third-party withdrawals, transfers, or exchanges are allowed.
Refunds are only applicable for failed or undelivered services. If a service is marked as "completed" or partially delivered, it is not eligible for refund. Approved refunds will be returned as wallet credit only.
Once an order is placed, it cannot be edited or cancelled unless it is still in "pending" status. GreenCandles is not liable for delays or changes caused by the external platforms (e.g. TikTok, Instagram, etc.).
Using fake data, misleading usernames, or trying to abuse the system will result in immediate account suspension. Any illegal, harmful, or fraudulent use is strictly prohibited and may lead to legal action.
GreenCandles reserves the right to suspend or terminate accounts that violate these terms, misuse services, or create chargeback fraud. Suspended users will forfeit any remaining wallet balance.
We do not guarantee 100% uptime or continuous availability of any service. Some services may be paused or removed without prior notice. Orders may be delayed based on provider or platform limitations.
GreenCandles is not responsible for loss of data, suspension of your social media account, or any financial damage resulting from the use of our services. You use our platform at your own risk.
All logos, texts, designs, scripts, and content on GreenCandles are our intellectual property. You are not allowed to copy, reproduce, resell, or reuse any part of this website without written permission.
We respect your privacy. Your personal information (email, wallet balance, order data) will never be sold or shared with third parties. For full details, see our Privacy Policy.
We may update these terms without notifying you. Your continued use of the website means you accept the latest version.
If you have any questions or complaints, contact us via email: support@greencandles.us.